832-609-5423
Lash Extension Removal
Service Description
Lash extension removal includes a deep clean of the lashes. We then remove the extensions with gentle cream removal. Lastly we add in a Keratin treatment for your lashes to help retain lash growth and add in extra nutrients. Disclaimer: Results may vary for each individual, based off health, diet, lifestyle, medications and restrictions. Does not guarantee results, Does not diagnose or treat any health conditions, existing or pre existing or any health concerns at all. We are not physicians nor doctors to give any medical advice. It’s recommended to talk to your doctor and make sure this service is fit for you. Results of styles may vary based off eye shape, lash cycle, medications, lifestyle and environment.
Cancellation Policy
We Do NOT OFFER REFUNDS. Disclaimer: Results may vary for each individual, based off health, diet, lifestyle, medications and restrictions. Does not guarantee results, Does not diagnose or treat any health conditions, existing or pre existing or any health concerns at all. We are not physicians nor doctors to give any medical advice. It’s recommended to talk to your doctor and make sure this service is fit for you. Results of styles may vary based off eye shape, lash cycle, medications, lifestyle and environment. For our Lash Courses we do not offer Refunds. The class will need to be paid in full and if you no show or cancel less then 24 hours or same day of your class you will be charged in full considering we do take up a full day of the service for just one on one teachings along with your lunch we provide. Please be considerate of that when you are booking your lash class. Lash Policies: If you are having retention issues in the first 24-48 hours we do a complementary fix but must be fixed with in the first two days of notifying your lash artist. If you are having lash retention in the first 24 hours we do fix for free if the aftercare was followed. If the the aftercare was not followed you will be charged for a mini fill. Late arrivals: Late arrivals impact the entire practice schedule and as well as other clients. We will make an effort to accommodate you if the schedule allows. For tardiness of 5 minutes or greater, you will have the one-time opportunity to reschedule at a small cost. Subsequent tardiness will result in a $50 late arrival charge. No Shows: Every client is important to Adaezé Beauty and we aim to provide each client with the opportunity to be serviced. A “no show” block of time is a missed opportunity for other clients. As such, “no shows” will automatically result in a $50 no show charge. 3 Strikes Rule: Unforeseen circumstances occur from time to time which can adversely impact your life. We here at Adaezé Beauty understand this very well and have factored this into our practice. We have allowed for some latitude by implementing our 3 strikes rule. Once a client has 3 cancelled appointments with less than 24 hours notice, or 3 late arrivals, or 3 “no shows” or any combination (i.e. late cancellation, late arrival, or “no show”) totaling 3, will result in dismissal from the spa. FOR INFORMATION ON COVID 19 MANDATORY REQUIREMENTS FOR THE SPA & CLIENTS CLICK COVID 19 ATTENTION: Most of our services require preparation time to properly prepare the room for your treatment. Preparations may include the use of products. Due to the timing, cost of preparations, and to hold the room in anticipation of your visit, we kindly ask for the following considerations when booking and canceling an appointment. •We kindly ask you to provide us with at least a 24-hour notice for all appointment cancellations. Due to COVID-19 for your convenience appointments can be canceled up to 4 hours before your appointment time. •No shows or same day cancellations that are less than 4 hours of your appointment time, 50% of the service will be charged in order to reschedule. For Gift Certificates, 50% of the service value will be redeemed. For Packages 50% of a single service value, at its regular price, will be redeemed. •Complimentary services: No shows or same day cancellations that are less than 24 hours of your appointment time, to re -book there will be a $25 Consultation fee. •Services that require a Credit card hold in order to book the service ( such as longer services or multiple services, or any other reasons we would've taken a credit card hold) that are not canceled within 24 hours will be charged 50% on all services booked. •Services longer than 2 hours or services booked for multiple persons that amount to longer than 2 hrs, will require a credit card to book the appointment. If you book on line you will receive a phone call for credit card authorization to hold your appointment time. Your credit card will not be charged and you may pay in an other method at the time of your appointment. Charges on your credit card will only occur based on the cancellation policy above. Spa Etiquette and Faqs •ARRIVAL: Please arrive at your scheduled appointment time. New clients will have a form to fill out and a consultation will be done before starting your service. This is factored in to your appointment time so that you do not have to arrive earlier. Arriving early will not guarantee your service will start before your scheduled appointment time. Please call ahead to check if your service can be started before the scheduled time. • SICKNESS AND ALLERGIES: If you show up for an appointment and are sick or getting over a sickness, or show signs of severe allergies, this includes but not limited to coughing, sneezing, congestion, you will be refused service and will be charged to re-book an appointment. *NOTE: it is normal that we sometimes cough to clear our throats or sneeze. Allergies are very common and can cause symptoms similar to a cold or flu. It will be at the discretion of the service provider to choose to do a service if symptoms appear unusual or more severe than just normal allergies due to pollen, etc. It is not advised that someone with severe allergies to get a facial at time of service, as the skin can be more reactive and sensitive to products used in treatments. •LOST OR STOLEN ITEMS: Adaezé Beauty is not responsible for lost or stolen items. Please keep all personal items with you. •CELL PHONES: Please leave cell phones on silent or vibrate as to not to disturb your service or others. •LATE ARRIVAL: We understand that it can be difficult at times to arrive on time for appointments. Please call and let us know if you will be late. We will try our best to accommodate you; however, out of respect for other clients’ time, we cannot guarantee the full service time if you are late. We will do what we can in the time allowed. If you are more then 5 minutes late you will be denied service and will have to rebook. You will be charged a late fee of $25 if you are 5 minutes past your appointment time. •CONSULTATIONS: Consultations are always done before starting your Facial. Enough time is add to do a Facial after consultation. There may not be time for additional services with a Facial, depending on time and the services being requested during your consultation. •PRODUCT RETURN POLICY: Products must be returned within 2 weeks, with the full value returned in the form of a gift card, which can be redeemed for other Adaezé Beauty products. Products must be in original packaging, unused, unopened, to receive full credit. Products that have been used and have original packaging, will receive 50% of the product value in the form of a gift card. It is at the discretion of the Adaezé Beauty as to the exchange of used products and its exchange value. All returns must show receipt of purchase if the Spa is not aware of the client’s product purchase. Please call or email the Spa immediately, if you have any concerns or issues with the products you purchased so that the Business can address any product issues quickly. Please call or email Adaezé Beauty if you can not return a product within 2 weeks. •GIFT CERTIFICATES: Expiration is 1 year from the purchase date. Gift Certificates are not redeemable for cash, and are nonrefundable. Gift Certificates and Gift Cards must be present at the time of service. •PACKAGES: All Packages purchased are not redeemable for cash, are nonrefundable, and non-transferable. Packages must be used by the expiration. •PAYMENTS: We accept all major credit cards. We do not accept personal checks or traveler's checks. Cash is excepted but you must have exact change. Adaezé Beauty does not have a cash drawer and will not provide change. •GRATUITY: Gratuity is not included. Tips typically average 15% to 20% of your service total and is appreciated but not expected. •GUEST: must be at least 18 years old to receive spa services. Anyone under 18 years of age, that enters the Spa facilities, must be accompanied by a parent or guardian, and must be attended to at all times. •TREATMENT ROOM POLICY: Only the client receiving a service is allowed in the treatment room at the time of service. There are no exceptions. •WHEN RECEIVING SERVICES: Adaezé Beauty wants you to relax, and enjoy your service. It is important that the Esthetician is able to focus on your service and skincare needs. It is preferred for you to leave your child/ minor at home, if possible. DUE TO COVID-19 WHEN RECEIVING SERVICES, we ask you to leave your child/ minor at home. This is for their safety as well as the safety of everyone in the treatment room. •PLEASE NOTE: that it is at the Adaezé Beauty Salon Suite discretion to stop a service or refuse a service, if the service provider feels unsafe, mistreated, or harassed (verbally or physically) by a client, or if the service is not appropriate for the client, depending on the clients information provided at the time of consultation, medical history, injuries, or composition.
Contact Details
222 2nd Street Southeast, Cedar Rapids, IA, USA
+183260954233
adaezebeautyllc@gmail.com